All the info you need
Where is 36negative located on this earth?
Our studio is located in Byron Bay, NSW Australia.
Here at 36negative we want premium quality for our products! So we have a selection of premium print papers & materials within our store applied to select products & merchandise. These print types & materials may vary depending on the product options. But here is the overview of what options you may find within out store.
Click here to view our Printing Options
Do you offer custom prints & artwork sizes?
Yes. We can offer additional print, sizes, frames, and materials not listed on our shop. Please contact us in regards to custom orders.
What is a Giclée print?
The word Giclée is French for “sprayed ink”. Today, the term is used to describe a sophisticated inkjet printmaking process which creates the highest quality fine art reproductions.
Giclée printing offers extra-fine image resolution, helping retain a higher degree of detail from the original fine art or photographic images.
How long do your Giclée prints last?
A lot of research and development has gone into the various aspects and materials that make up a Giclée print.
The archival nature of the print varies according to the type of inks used, as well as the archival properties of your chosen paper selected and the conditions in which the print is displayed or stored. Current scientific opinion is that our recommended papers and Giclée printing process will produce a print that lasts between 100 and 200 years in good conditions.
Our printer & On-Demand Printing
Our printers use primarily contain HP Designjet Printers driven by an Onyx RIP. Sizes range from 44″ to 60″ in up to 12 colours. They also have HP Latex and Roland SOLJET machines to support specialist media and finishes.
100+ year colour guarantee
Professional colour management
12-colour Giclée printers
Museum quality process and materials
On Demand Printing
We use some great printers & when we receive your order we send it track to the printer to get processed. Once the order is completed we then send it out to you.
What will my order cost to deliver?
Shippings costs are calculated during the checkout process.
How are your products packaged for shipping?
Our unframed prints are hand rolled in protective tissue paper and then shipped in extra thick cardboard tubes. A delivery note is included with each package but this does not contain any cost prices so you don’t need to worry if you are buying a print as a gift or sending direct to a customer.
All framed and canvas prints are wrapped in a protective sleeve with individual plastic or cardboard guards added to each corner. Additional cardboard is secured over the print surface to minimise the risk of breakages or transit damage. Each print is then shipped in a heavy duty cardboard box.
Our packaging standards have been refined many times, over many years and it is now extremely rare for breakages or damage to occur. On those rare occasions when incidents do happen we strive to ensure that your collection and replacement are organised immediately and shipped back out on a priority service without any fuss.
Where can you ship?
Anywhere in the world! We have global fulfilment coverage and there’s nowhere we aren’t able to send orders. Freight costs may vary depending on you order and shipping address.
*There might be a couple of naughty countries we cannot ship. If you think you are naughty country contact us and we will see what we can do.
What are your typical delivery times?
Unframed prints are typically received within 3–5 working days. Canvas and framed prints are normally received within 5-7 days.
What happens with damaged or lost orders?
We will replace all lost or damaged orders for free of charge. You never need to worry that your customers will be kept waiting.
On those rare occasions when damage does occur we strive to ensure that your collection and replacement are organised immediately and shipped back out on a priority service without any fuss.
Please refer to our return policy within our Terms & Conditions
Terms, Privacy & More
You can find all these details here > Terms & Privacy